Testimonials / Real stories about people's files getting damaged

Post your story about files that you could no longer open to access your data.

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j-poehly 03/29/2021

I support some seniors in a residence. One of them had the problem, that Outlook stops within actualization. So he always had to shut down the laptop and start again. Microsoft gives some help information and the last suggestion was to delete the profile and create a new one. That works, but all information of calendar and contacts were lost. The old .ost file couldn't be opened anymore. Then I googled for the problem and find the recovery tool. It works, thanks.

Thomas 03/25/2021

Basically all appointments, emails and contacts have been successfully restored. However, the contact groups were empty. In no way did I manage to restore the group.

Sean Snow 03/17/2021

Well it is a little interesting on how it occurred. I have the Dropbox App on my computer, I signed into it as I have an account. All my folders and files started to sync with Dropbox and a ton of them disappeared. For some dumb reason I had just ran CCleaner. We did recover the files but they were all as you guys see them.

Wolle48 03/05/2021

Hello. My wife spilled a cup of tea on her Lenovo laptop. After that, unfortunately, nothing came of it. So I removed the SSD hard drive and tried to save some data, which I pretty much succeeded in. Failed to process only Outlook Ost files. Then I came across your program. Thanks to this, I was able to convert the entire ost file to a pst file. All calendar dates since 2000 have been saved. Thus, the purchase of your program has paid off.

Steve 03/01/2021

I didn't think my OST was damaged; just disconnected. However, my first attempt at simply exporting to PST yielded an empty PST file. I chose to repair/recover. Note: my OST was 44GB and the recovery took 24 hours! This was on an SSD. Neither CPU nor disk was a bottleneck so plan some time for large OST files! Hard to tell if 100% of my data was recovered but 100% of what I needed was. Money well spent.

Mulia 02/28/2021

It happened when I wanted to transfer data from external HDD 1 to another HDD. while still in the process the electricity goes out

Maxi 02/26/2021

in order to save mails and contacts from a really old PC with Outlook Express(!) installed, I temporarily installed Outlook 2010 on it, as I wanted to import the Outlook Express mails and contacts into a PST file. After some hours the import was completed, and I had an about 2,1 GB PST file. However, Outlook 2010 on the old PC and Outlook 2019 on the new PC could not open this PST file, and several iterations of Microsoft´s "scanpst.exe" did not solve the problem. So I used your recovery toolbox, it could successfully repair the PST file, and Outlook 2019 was able to open it... :-) Kind regards, Maxi

Roberto Ciccioli 02/24/2021

Dear Recovery Toolbox Developers Team, the app made a good job converting the .ost file into .pst file. Best Regards Roberto Ciccioli

정휘도 02/17/2021

I am using an application called Drawboard, but it suddenly turned off while saving a file... Cannot load pdf even after starting the application

hoissassa 02/04/2021

All mails in Microsoft 365 - outlook were gone when I moved them to an archive on an external drive. Restoration was about 95% successful.